As dental healthcare providers, your San Pablo dentists are closely following the recommendations of the American Dental Association (ADA). We are seeing patients for emergency care and on a case-by-case basis as long as you don’t have symptoms such as shortness of breath, running a fever, or dealing with a persistent cough.
New Check-in Policies at San Pablo Dental Care
Thank you for being understanding as we implement new check-in policies during the pandemic. Drs. Edwin Kim and Jacqueline Lee put these in place to ensure your safety and the safety of the community as well.
- Patient’s temperature will be taken when they check-in. Anyone who has a fever or elevated temperature will have to reschedule their appointment.
- Adults are asked to come alone to their appointments.
- Adults who are bringing a child to an appointment are asked to bring only the child who has a scheduled appointment.
- After completing the check-in process, patients are asked to remain in their vehicles. When the dentist is ready to see you, the office will call or send a text.
Frequently Asked Questions
As the state of California continues to deal with the COVID-19 pandemic, patients have a lot of questions about dental care. Here are some of the most common questions we hear from patients.
Is it safe to seek dental care during a pandemic?
We assure you San Pablo Dental Care adheres to recommendations set forth by the ADA, the CDC, OSHA and our state and local regulatory bodies to ensure you continue to receive compassionate and safe care. Should it become unsafe to access dental care, our offices will keep you updated.
What precautions is the San Pablo Dental team taking to prevent infections from spreading?
Prior to the COVID-19 breakout, infection control was an important issue for dental offices. At our offices, we were following the strict infection control procedures as outlined by the Center for Disease Control and Prevention as well as the American Dental Association.
- Sanitization: All of our public spaces are sanitized. This includes waiting areas, restrooms, and treatment rooms.
- Disinfectant Spray: We apply medical-grade disinfectant sprays to operator rooms after each patient per the CDC guidelines. This includes high-touch areas like countertops, chairs, and equipment.
- Protective Barriers: We place protective barriers on items like curing lights, overhead lights, suction tips, computer keyboards, and armrests.
- Sterilization of Instruments: Our dental instruments are sterilized after each patient. CDC protocol is strictly followed as it applies to sterilizing dental instruments.
Is San Pablo Dental Care taking any extra precautions to ensure safe dental services during the pandemic?
- Our staff understands the need to remain at home if they show symptoms like sneezing, difficulty breathing, or coughing.
- Staff members are encouraged to refrain from traveling at this time, but if they travel to a Level 2 or 3 area they will be required to self-quarantine before returning to work.
- We have implemented a three-point screening process for seeing patients. Patients are screened for symptoms or exposure when their appointment is scheduled, once they confirm the appointment, and when they arrive for their appointment.
- We have also increased the interval between patient appointments.
- Patients are asked to remain in their vehicles once they have checked in. When the staff is ready to see them, they will be notified by phone call or text.
Do you have more questions for San Pablo Dental Care?
Please reach out to us if you have more questions or concerns about your dental appointment and COVID-19. Your San Pablo dental team appreciates your patience during these trying times. Once we return to a sense of normalcy, we suggest you see your dental professional for a checkup twice a year as part of your preventative dental care plan.